At Gamehoz.com

we strive to ensure customer satisfaction with every purchase. Please review our Refund Policy for the terms under which refunds are granted for products and services purchased through our website.

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1. Digital Products

Non-Refundable: Due to the nature of digital products (such as downloadable content, e-guides, and software), we do not offer refunds once a digital product has been purchased and delivered. Please review product descriptions carefully before purchasing.

2. Physical Products

Eligibility for Refunds: We accept returns and offer refunds on physical products if they meet the following conditions:

• The item must be unused and in the same condition you received it.
• It must be returned in the original packaging.
• The return request must be initiated within 30 days of the purchase date.

Return Process: To initiate a return, contact our support team at info@gamehoz.com. You will receive instructions on returning the item. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

3. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@gamehoz.com with details and photos of the damage. We will replace the item or issue a full refund, including shipping costs, if the claim is approved.

4. Refund Process

Approved refunds are processed within 7-10 business days. Funds will be credited back to the original payment method. Processing times may vary based on your payment provider.

5. Sale and Promotional Items

Items purchased during sales or promotions are eligible for refunds or returns only if stated in the promotion’s terms or unless they arrive damaged or defective.

6. Contact Us

If you have questions about our Refund Policy, please reach out to us at info@gamehoz.com. We’re here to assist you and ensure a smooth experience.